Privacy Policy

Introduction

theJuristiq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thejuristiq.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and city when you book a consultation or contact us.
• Service Information: Details about the legal services you're interested in and your specific requirements.
• Payment Information: Transaction details when you make payments through our payment gateway (Razorpay). We do not store your complete card/bank details.
• Communication Data: Messages and inquiries you send through our contact forms or email.

We also automatically collect certain information when you visit our website:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referring website addresses
• Location data (country/city level)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our legal services
• To process your consultation bookings and payments
• To respond to your inquiries and provide customer support
• To send you updates about our services, legal news, and regulatory changes (with your consent)
• To improve our website and user experience
• To comply with legal obligations and regulatory requirements
• To protect against fraud and unauthorized access

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (like payment processors, email services) who assist us in operating our website and providing services.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given explicit permission to share your information.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Translate content through GTranslate

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through Razorpay

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal information we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a portable format.

To exercise these rights, please contact us at support@thejuristiq.com.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain accurate business records

Client records are typically retained for a minimum of 7 years as required by professional and regulatory standards.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

International Transfers

Your information may be transferred to and processed in servers located outside your country. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@thejuristiq.com
• Address: Kaspate Wasti, Wakad, Pune, Maharashtra, India
• Website: Contact Form